Casual Hospitality Worker

Job Title: Hospitality Worker (Casual)

Location: Various locations across Auckland

Position Type: Casual, shifts offered on an as-needed basis

Reports to: Aroha Manager

About Us:
We are Aroha Consulting, a premier agency specialising in providing high-quality temp staff to ECE, Hospitality, Aged Care and Retails businesses across New Zealand. Our mission is to support centres by supplying skilled and passionate employees who can step in and maintain the highest standards of care and work ethic.

Position Overview:
We place hospitality staff into cafes, restaurants, bars, hotels and event venues across the region. Shifts vary from a few hours to full days, and you choose the ones that suit you. It suits people who like variety, want flexibility around study or other commitments, and can walk into a new venue and get up to speed quickly.

What you’ll be doing

• Greeting and seating guests, taking orders and delivering food and drinks
• Operating a POS system, processing payments and handling cash accurately
• Setting up and packing down dining areas, function spaces and bars
• Clearing tables, running dishes and keeping service areas clean and stocked
• Basic food preparation and plating under kitchen supervision
• Following food safety, allergen and hygiene procedures at every venue
• Assisting with stock rotation, deliveries and end-of-shift close down
• Responding to guest requests and complaints calmly, escalating where needed

What we’re looking for

• Reliable and punctual, with a track record of turning up when you say you will
• Comfortable on your feet for extended periods and able to lift up to 15kg
• Clear communication and a friendly manner with guests and team members
• Able to work quickly and accurately during busy service without losing composure
• Available for evenings, weekends and public holidays
• Legal right to work in New Zealand

Nice to have

• Previous experience in a cafe, restaurant, bar, hotel or event venue
• Barista experience or completion of a barista course
• Current Duty Manager Certificate or LCQ (required for bar and alcohol service roles)
• Food safety or food handling certification
• Experience with common POS systems
• Full or restricted driver licence and reliable transport

What we offer

• Casual hourly rate at or above the New Zealand adult minimum wage, with rate loading for specialist roles
• 8% holiday pay paid with each pay cycle
• Flexible shift selection, accept the work that fits your week
• Exposure to a range of venues and service styles
• Ongoing shifts and pathways into permanent roles with our venue partners

How to Apply:
Interested candidates are invited to submit their resume and cover letter outlining their qualifications and availability to admin@arohaconsulting.co.nz. Please include “Hospitality Worker CV” in the subject line.

Or you can use the apply now form here.